Our Mission Statement
Our mission is to cultivate positive relationships with our policyholders, agencies, and staff by offering
the best insurance products, providing exceptional customer service, and fostering a sense of
community; to remain flexible and innovative so that we are able to address the changing needs of
our customers; and to continue to redefine the standard of excellence in everything we do.
Our Vision Statement
Our vision is to be recognized as the company of choice for our policyholders and agencies; to exceed
customer expectations and create lasting relationships that will continue for generations to come;
and to continue on a financially strong and innovative path leading to success and growth.
Our Core Values
Customer Commitment: We cultivate relationships that make a positive difference in our customers’
lives. We treat others how we would want to be treated.
Integrity: We uphold the highest standards of integrity in all of our words and actions. We are honest,
open, and fair.
Innovation: We redefine the standard of excellence in everything we do by building on the
experiences of the past. We view innovation as a mindset.
Culture: We foster a community where every person on our team is a valued member, encouraged
and empowered to contribute, and recognized for his/her efforts. We believe our success relies on the
strength of our team.
Communication: We connect with our customers and each other by being transparent, present, and
respectful. We know that open communication is the best way to serve our customers.
On February 7, 1901, the company was re-incorporated as The Farmers Home Insurance Company of Ray County. The company was an accessible mutual insurance company, in which each policyholder was assessed a portion of the total losses that had occurred throughout the year. In 1991, the Board of Directors decided that the company’s policyholders would be better served by making Farmers Home Insurance Company a non-accessible mutual insurance company.
The board of directors decided, effective January 1, 2018, to re-incorporate as Missouri Farm and Home Mutual Insurance Company. This new identity reflects the company’s coverage of the entire state of Missouri, along with the energy and progressiveness that flows through the company, its staff, and agents.
Missouri Farm and Home Mutual Insurance Company offers a wide range of insurance products that can be tailored to fit the diverse needs of all Missouri residents. We partner with many independent agents across the State, and there’s probably one in your back yard.
Board of Directors